Shipping policy

Delivery Policy

We deliver to the Republic of Ireland & Northern Ireland.

All orders placed before 12:00 GMT (Monday - Friday) are dispatched within 10 working days.
Orders placed over the weekend or bank holiday will be processed on the next working day.

Republic of Ireland

Standard Delivery is €5.00 and takes approximately 10 working days from the time of order and 2-3 working days from time of shipment.

Orders of €70 or more are delivered for free. 

Deliveries are made using Fastway. Accordingly, deliveries will arrive between 9:00am and 5:30pm Monday to Friday. There are no Saturday or Sunday deliveries.

Once your order is shipped you will get an email notification with your order number. Fastway will deliver items by close of business the next working day nationwide.

Northern Ireland

Standard Delivery is €5.00 and takes approximately 10 working days from the time of order and 2-3 working days from time of shipment.

Orders of €100 or more are delivered for free. 

Europe

Unfortunately, we currently do not ship to the UK or mainland Europe

If you are looking to order for UK or European shipping, you can visit our partners in the UK at www.shop.dogstrust.org.uk

What is meant by 'working day'?

Working days are Monday to Friday and exclude Saturdays, Sundays, Good Friday, and bank or public holidays.